IEC Line Foreman Clayton Helvy talks with Business Insider about managing crews in snowy weather. Business Insider ran the story for its worldwide readership in early February as Oklahoma was being pounded with snow, sleet and frigid temperatures.
I always try to go the extra mile with a member, showing that hey, we're human beings, too. Often they're really understanding of the issue once you get to talk to them face to face. They see you're out there in the cold working and so 99% of the time, they're really appreciative.